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Buick Delivers Top Quality and Dependability

February 27th, 2008 · No Comments

Over the past many years Buick has delivered a reliable family car that our parents drove and loved. Well today is no different, other than the sleek line of new Buicks, the top-notch quality, dependability and safety deliver peace of mind for us and our families.

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Peace of mind is one of those things that are hard to put a price tag on, but it’s something that can influence a prospective auto purchaser more so than any option package or powerful engine that might be available. Chances are, your vehicle is one of the most expensive things you own- and after investing thousands of hard-earned dollars on purchasing one, flawless performance is something you would understandably expect and Buick promises to deliver.

Ensuring that their vehicles deliver just that, Buick has taken quality and reliability very, very seriously. Most recently, they’ve been the first brand in some 12 years to tie Lexus in the area of used vehicle dependability. The results, represented in the JD Power and Associates Used Vehicle Dependability study, are based on a survey of owners who drive models which are a few years old.

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“Consumers don’t necessarily need to pay premium prices to obtain high quality and dependability”, said Neal Oddes, director of product research and analysis for J.D. Power and Associates. “Automakers may reap numerous benefits from producing dependable vehicles—not only in higher residual values, decreased warranty costs and opportunities for remarketing their vehicles, but also in higher customer satisfaction and increased likelihood of customers recommending or purchasing newer dependable models,” he adds.

A vehicle which ranks higher in this study will also be more likely to retain a higher residual value as well. For instance, the study indicates that vehicles with strong dependability will retain up to 15% more of their value after 3 years. This in turn can increase the purchase price when that same vehicle is sold as a used car. These more dependable machines also become an asset to dealers, who may be able to sell a machine several times over its life cycle.

Of course, top-notch production and assembly facilities serve to help a carmaker build with confidence. Buick shoppers can rest assured that they’re getting the full advantage of cutting edge production engineering and assembly facilities - a fact that is substantiated by the fact that Buick has won a dozen facility quality awards since 2002. Obviously this just stands to emphasize the craftsmanship and meticulous attention to detail Buick puts into all aspects of its business.


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Each and every Buick (as well as every other GM model) also carries a comprehensive powertrain warranty that covers over 900 components related to engine, transmission, transfer case and final drive assemblies, as applicable including any internally lubricated transmission component, torque converters, transfer case components, axles, constant velocity joints and hub bearings.

This comprehensive powertrain coverage applies for 5 years or 160,000 kilometres- one of the best in the Canadian market.

Arturo Elias, GM Canada’s President, cites a successful ten year focus on achieving industry-leading quality and durability for the warranty, which reflects the confidence of GM Brands in their current product lineups. “This coverage is a reflection of the hard work of our employees, unions, dealers and suppliers, to achieve high quality standards in GM vehicles, including engines and transmissions manufactured in Canada. This recognition for quality brings our customers a new level of confidence in GM” Elias adds.

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